Terms & Conditions

Effective Date: July 20, 2026

Welcome to Nain Digital. These Terms & Conditions govern your use of our website and digital marketing services. By accessing our website or engaging our services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

1. Services

Nain Digital provides professional digital marketing and technology solutions, including but not limited to:

  • Website Design & Development
  • Website Maintenance
  • Search Engine Optimization (SEO)
  • Generative Engine Optimization (GEO)
  • Google Ads Management
  • Meta Ads Management
  • Social Media Marketing & Management
  • Content Creation
  • Graphic Design
  • Video Editing
  • Branding
  • E-commerce Solutions
  • AI-Based Marketing Solutions
  • Consulting Services

The scope of services will be defined in the project proposal, quotation, or agreement shared with the client.

2. Acceptance of Terms

By using our website or purchasing our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

3. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information.
  • Submit all required content, logos, images, credentials, and approvals on time.
  • Ensure that all materials provided do not infringe any copyright, trademark, or intellectual property rights.
  • Respond to revision requests and communications within a reasonable timeframe.

Project delays caused by delayed client responses may affect delivery timelines.

4. Payments

  • All invoices must be paid according to the agreed payment schedule.
  • Projects generally require an advance payment before work begins unless otherwise agreed.
  • Delayed payments may result in project suspension.
  • Any applicable taxes will be charged as required by law.

5. Refund Policy

Unless otherwise agreed in writing:

  • Advance payments are non-refundable once the project has started.
  • Refunds will not be provided for completed work or services already delivered.
  • Monthly marketing retainers are non-refundable after work for the billing period has commenced.

6. Revisions

Unless specified in your proposal or package:

  • Reasonable revisions are included during the project.
  • Additional revisions or major scope changes may incur additional charges.

7. Project Timeline

Estimated delivery timelines are provided for planning purposes.

Project completion depends on:

  • Timely client feedback
  • Availability of required materials
  • Scope changes requested during development

Nain Digital is not responsible for delays caused by client-side approvals or third-party service providers.

8. Intellectual Property

Upon full payment:

  • The client will own the final approved deliverables unless otherwise agreed.
  • Nain Digital retains ownership of internal processes, source files, templates, proprietary tools, and reusable assets unless explicitly transferred.

9. Marketing Performance Disclaimer

Digital marketing results depend on many external factors including:

  • Market competition
  • Industry trends
  • Search engine algorithms
  • Advertising platforms
  • Audience behavior
  • Budget allocation

Therefore, Nain Digital does not guarantee:

  • Specific rankings on search engines
  • Guaranteed leads
  • Guaranteed sales
  • Guaranteed return on investment (ROI)
  • Guaranteed traffic increases

We use industry best practices to maximize campaign performance.

10. Third-Party Platforms

Our services may involve platforms such as:

  • Google
  • Meta (Facebook & Instagram)
  • LinkedIn
  • YouTube
  • WordPress
  • Shopify
  • WooCommerce
  • Other third-party tools

We are not responsible for outages, policy changes, account suspensions, or technical issues caused by third-party platforms.

11. Confidentiality

Both parties agree to keep confidential information private and not disclose sensitive business information without written consent, except where required by law.

12. Limitation of Liability

Nain Digital shall not be liable for:

  • Loss of profits
  • Business interruption
  • Indirect or consequential damages
  • Data loss caused by third-party services
  • Search engine algorithm updates
  • Advertisement platform policy changes

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

13. Website Availability

While we strive to keep our website available at all times, we do not guarantee uninterrupted access. Maintenance, updates, or unforeseen technical issues may occasionally affect availability.

14. Prohibited Use

Users must not:

  • Use our website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Copy, reproduce, or distribute website content without written permission.
  • Engage in activities that interfere with website functionality.

15. Termination

Nain Digital reserves the right to suspend or terminate services if:

  • Payment obligations are not met.
  • The client violates these Terms & Conditions.
  • Fraudulent, abusive, or illegal activities are identified.

16. Changes to These Terms

We may update these Terms & Conditions at any time.

Updated versions will be posted on this page with the revised Effective Date.

17. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India.

18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

Nain Digital

Email: info@naindigital.in

Website: www.naindigital.in

Thank you for choosing Nain Digital. We value your trust and look forward to helping your business grow through innovative digital marketing and technology solutions.

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